I need advice from my fellow members..... I have a newer leasing consultant who completed a lease and a move-in this past weekend. The problem is she allowed him to move in WITHOUT paying his $649.00 security deposit. She claims that he promised he would bring it in today. However, came to find out he won't have it until May 1. She cleared knew the policy. Should I write her up or immediate termination? Thoughts/opinions? Please share.
HR issues are always touchy, what has been the policy for your company in the past? Termination for such a first-time offense seems a bit harsh but if that is what you've done in the past, then precedent has been set. Otherwise, I would sit down and explain again the policy and even write an official letter of notice for their personnel file. I would certainly hold back any commission until that deposit comes in.