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[Post New] 02/12/2009 08:22:48 Subject: Tenant-Friendly Terminology Quote Edit [Up]
Elizabeth Scott

Joined: 10/03/2008 08:08:12
Messages: 206
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Question from an IREM Member:

"I want a more tenant friendly name for the "Monthly Property Management Meeting". I think this sounds too impersonal. Do you have any suggestions?"
[Post New] 02/12/2009 08:23:13 Subject: Re:Tenant-Friendly Terminology Quote Edit [Up]
Elsie Kim

Joined: 09/25/2008 21:54:44
Messages: 201
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Comment from an IREM Member:

"If it's a tenant meeting, why call it "Property Management" anything? I would make it a service/solutions focus meeting. Tenants don't want property management, they want solutions to problems they have, or problems they don't even know about yet."
[Post New] 02/12/2009 08:23:31 Subject: Re:Tenant-Friendly Terminology Quote Edit [Up]
Elsie Kim

Joined: 09/25/2008 21:54:44
Messages: 201
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Comment from an IREM Member:

"We just had our first "Resident Meeting" today. I had a long list of items coming up - painting the building and change of tenant parking spaces for security reasons. We also reviewed the rules of the building with reminders about noise, unattended children, trash, etc.

At the end of the meeting I found out from tenants about things I didn't know about and that no one had bothered to tell the manager. It was very successful!

Later today I have another meeting with a different building. I am going to do these meetings every 6 months or so but not during the same months we do our semi-annual smoke detector and water leak checks in the apartments. I feel this will keep me in touch with the residents and if there are problems the managers are not addressing that I haven't heard about, I hope to hear those too."
[Post New] 11/17/2009 01:46:37 Subject: Re:Tenant-Friendly Terminology Quote Edit [Up]
Michael Doro

Joined: 09/29/2009 02:07:45
Messages: 3
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How about straight talk Q & A session?
[Post New] 01/02/2010 00:24:59 Subject: Re:Tenant-Friendly Terminology Quote Edit [Up]
Sean Plotkin

Joined: 10/29/2008 01:10:31
Messages: 12
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We call it Team Building Session.
[Post New] 03/02/2010 14:45:24 Subject: Re:Tenant-Friendly Terminology Quote Edit [Up]
Farzaneh Tofighi

Joined: 08/19/2009 23:46:36
Messages: 1
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How about caling it "Monthly Open House and Mixer"
[Post New] 04/24/2010 12:56:22 Subject: Re:Tenant-Friendly Terminology Quote Edit [Up]
Owen Ahearn

Joined: 10/29/2008 19:29:04
Messages: 64
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If it is a resident meeting, we generally use the term "Resident Meeting". If it is an owner's meeting, we use the term "Owner's Meeting" and if it is a meeting involving multiple groups including residents, security, maintenance, etc. - we use the term "Team Meeting".
[Post New] 07/26/2010 14:20:09 Subject: Re:Tenant-Friendly Terminology Quote Edit [Up]
Shawna Gross

Joined: 07/14/2009 18:40:24
Messages: 13
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We have used "Building Events Update" or "Fight the Fire" (for our annual Fire Warden and Fire Drill Meeting)
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